Contact your gas retailer and tell them you want to close your account. Ask them to shut off the gas at the "stopcock" or "service shut-off valve" near the meter. You might be charged a small fee for this, which will show up on your final bill. This is usually around $150.

If you receive letters addressed to “The Occupier” from gas companies, you can ignore them. This usually happens when your gas meter is still connected, but you don’t have an active account. If you’ve closed your account, you don’t need to worry.

To completely remove the gas meter and the pipe going to your property, you need to apply for an "abolishment" through your gas retailer. A technician from Jemena (the gas distributor) will then come out to safely remove the meter and cut off the gas from the main supply. This currently costs $1381.60 but from 1 July 2026, this cost will come down to $260 as a result of an enquiry by the Australian Energy Regulator that found gas abolishment costs to be too high. If you can, wait until then!